You must be 18 or older to sign up for MyChart.

If you would rather call to set up your account, you can do so by reaching out to the Ballad Health MyChart Technical Support team at 1-866-517-5873. Our hours are Monday through Friday, 8:30 a.m. to 5 p.m.

MyChart is available to any patient who has visited one of the Ballad Health hospitals (except Mountain View Regional Hospital) or whose doctor uses the Epic electronic health record.

If you aren’t sure whether your doctor uses Epic, please see the list below, contact your doctor’s office or call the Ballad Health Consumer Call Center at 1-866-517-5873.

Provider groups using MyChart

• Ballad Health Medical Associates
• Ballad Health CVA Heart Institute
• Mountain States Medical Group
• Takoma Medical Associates
• Wellmont Medical Associates

In order to set up your MyChart account, we need some information from you.

We need some information in order to grant you a MyChart account. Enter your demographics here and in the next step we will verify your identity using questions from a third-party verification system. Once verified, you will receive an email or a letter with your activation code and instructions on how to activate your MyChart account. If you have any questions, please contact your clinic.

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First, we need to collect some information about the patient. If you have any questions, please contact your clinic.

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Now, we need to collect some information about you. Once we have this information, we will set up your appointment. If you have any questions, please contact your clinic.

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